Help Center
What Would You Like to Know?
Browse below to review the answers to some of the most common questions that we receive. If you still have questions or would like more information, please get in touch and we’ll be happy to assist you.
Do You Charge By the Hour?
We believe that customers should pay for the quality of their services rather than the quantity. Therefore, our services are not charged by the hour, but instead, a personalised quotation is provided to you by our experts who take into consideration the area of treatment and the extent of the infestation. This allows you, as a customer, to receive the best service for the most affordable price.
What are your callout fees?
Our general callout fees are $120 however if you choose to go ahead with the full treatment recommended by our experts, then your callout fee will be deducted from the full treatment fee.
Which Payment Methods Do You Accept?
We accept cash, VISA and MASTERCARD payment